LEGAL TERMS OF USE
& PRIVACY POLICY

Last Updated: September 5, 2026

Welcome to ApostilleTexas.org. This Legal Terms of Use & Privacy Policy explains the terms governing your use of the Apostille Texas website and services, as well as how we collect, use, protect, store, and disclose information you provide to us.

Apostille Texas is a private, for-profit document filing and courier service. We are not owned, operated, endorsed by, or affiliated with the Texas Secretary of State, U.S. Department of State, or any foreign embassy or consulate.

Whether you’re simply browsing our website, requesting a free document review, contacting us, uploading documents, or placing an order, this page explains your legal rights and responsibilities, our responsibilities to you, and how we handle your personal information.

By accessing ApostilleTexas.org, submitting documents, placing an order, contacting us, or using our services, you agree to the terms described below.

PART I — TERMS OF USE


1. About Apostille Texas

Apostille Texas provides expedited apostille, authentication, attestation, and embassy document legalization services for individuals, families, businesses, corporations, law firms, schools, universities, and organizations in the United States and around the world.

Depending on the document type and destination country, we may submit, retrieve, courier, or otherwise facilitate document processing through the Texas Secretary of State (TXSOS), U.S. Department of State (USDOS), and foreign embassies and consulates in Washington, D.C.

Apostille Texas does not issue government apostille, authentication, or legalization certificates. These certificates are issued solely by the applicable government authority.

2. Acceptance of These Terms

By accessing or using our website or services, you acknowledge that you have read, understood, and agreed to these Terms of Use and Privacy Policy.

If you do not agree with these terms, please do not use our website or services.

3. Our Services

Apostille Texas provides document filing, courier, retrieval, processing, shipping, and related assistance for apostille, authentication, attestation, and embassy legalization requests.

Our services include, but are not limited to:

  • Texas apostille and authentication services
  • Federal apostille and authentication services
  • Embassy and consulate document legalization
  • Document retrieval and courier services
  • Document review and preparation assistance
  • Shipping and delivery coordination
  • Related international document filing services

The specific process required depends on your document type, issuing authority, notarization or certification, destination country, and applicable government requirements.

4. Customer Responsibilities

You are responsible for providing accurate, complete, and properly prepared documents and information.

You are responsible for confirming that the documents and certifications you order satisfy the requirements of the foreign government, embassy, consulate, school, employer, court, business, government agency, or other receiving authority where your documents will ultimately be presented.

Apostille Texas may provide general information and document-processing guidance, but we do not provide legal advice.

5. Government Agencies & Third Parties

Apostille Texas operates independently from all government agencies.

Government agencies, embassies, consulates, shipping carriers, notaries, document issuers, and other third parties maintain their own rules, fees, schedules, staffing, processing procedures, closures, and requirements.

Apostille Texas does not control these third parties and cannot guarantee their actions, decisions, document acceptance, processing times, or availability.

6. Processing & Turnaround Times

Any turnaround time (TAT) displayed on our website or communicated to you represents our current estimate based on normal processing conditions.

Processing times may change because of government closures, staffing shortages, holidays, system outages, security procedures, document problems, weather, shipping delays, changes in government policy, embassy or consulate requirements, or other circumstances outside our control.

Unless expressly stated otherwise in writing, all turnaround times are estimates and are not guaranteed completion or delivery dates.

7. Document Acceptance & Rejection

Government agencies and foreign authorities have final authority to accept or reject documents submitted for apostille, authentication, attestation, or legalization.

Apostille Texas cannot guarantee that a government agency, embassy, consulate, or ultimate receiving authority will accept a particular document.

Documents may be rejected because of improper notarization, incorrect certification, missing signatures, document age, issuing authority, damaged documents, incorrect document format, destination-country requirements, or other reasons determined by the applicable government authority, embassy, consulate, or receiving authority.

8. Orders & Payments

Customers must provide accurate billing, contact, shipping, and document information when placing an order.

Prices displayed on ApostilleTexas.org are subject to change. The price applicable to an order is the price presented and accepted when the order is placed unless otherwise agreed in writing.

Government filing fees, embassy or consulate fees, shipping charges, document retrieval costs, and other third-party charges are included in our prices only when expressly stated.

9. Refund & Cancellation Policy

Because Apostille Texas provides expedited professional services and may begin reviewing, preparing, filing, couriering, or otherwise processing documents shortly after an order is placed, refund eligibility depends on the status of the order and the services already performed.

10. Shipping & Delivery

Customers are responsible for providing accurate shipping and delivery information.

Apostille Texas may use third-party shipping carriers and courier services to receive and return documents. Once documents are transferred to a third-party shipping carrier, delivery is subject to that carrier’s terms, conditions, schedules, and service limitations.

Apostille Texas is not responsible for delays, losses, damage, theft, misdelivery, or other problems caused by third-party shipping carriers except to the extent required by applicable law.

11. Electronic Communications

By contacting Apostille Texas electronically, submitting an online form, or placing an online order, you consent to receiving communications from Apostille Texas related to your inquiry or order electronically, including by email.

12. Website Information

We work to keep the information on ApostilleTexas.org accurate and current. However, government rules, fees, processing times, embassy requirements, international procedures, and other information can change without notice.

The information provided on ApostilleTexas.org is for general informational purposes only and should not be considered legal advice.

13. Third-Party Websites

ApostilleTexas.org may contain links to government agencies, embassies, consulates, shipping companies, payment providers, social media platforms, and other third-party websites.

These websites are independently operated. Apostille Texas does not control and is not responsible for their content, availability, privacy practices, security, or terms of use.

14. Intellectual Property

Unless otherwise stated, the original text, graphics, videos, photographs, designs, logos, trademarks, service marks, databases, website organization, and other original content appearing on ApostilleTexas.org are owned by or licensed to Apostille Texas and are protected by applicable intellectual property laws.

You may use our website for personal and legitimate business purposes related to obtaining information about our services.

Unauthorized reproduction, republication, commercial distribution, scraping, copying, or other exploitation of protected website content is prohibited except as permitted by applicable law.

15. Prohibited Website Use

You may not use ApostilleTexas.org to:

  • Violate any applicable laws or regulations
  • Submit fraudulent or intentionally misleading information
  • Interfere with website operation or security
  • Attempt unauthorized access to website systems
  • Transmit malicious software or code
  • Impersonate another person or organization
  • Use the website for unlawful or fraudulent purposes

16. Disclaimer of Warranties

ApostilleTexas.org and its content are provided on an “as available” basis to the fullest extent permitted by applicable law.

We do not guarantee that the website will always operate without interruption or errors or that all information will remain accurate following changes made by government agencies or other third parties.

17. Limitation of Liability

To the fullest extent permitted by applicable law, Apostille Texas will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages resulting from use of the website or services.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

18. Indemnification

To the fullest extent permitted by applicable law, you agree to indemnify and hold harmless Apostille Texas and its owners, officers, employees, agents, contractors, and representatives from claims, losses, liabilities, and reasonable expenses arising from your unlawful use of the website or services, your violation of these Terms, or your submission of fraudulent or unauthorized documents.

19. Force Majeure

Apostille Texas will not be responsible for delays or failures to perform caused by circumstances reasonably beyond our control, including severe weather, natural disasters, government closures, government system failures, labor disruptions, transportation interruptions, carrier delays, civil emergencies, war, terrorism, epidemics, pandemics, utility failures, or internet and telecommunications outages.

20. Changes to These Terms

We may update these Terms from time to time to reflect changes in our services, business practices, technology, applicable law, or other legal requirements.

The current revision date is displayed at the top of this page.

PART II — PRIVACY POLICY 

21. Our Commitment to Privacy

Apostille Texas recognizes that customers may provide private, confidential, personal, business, academic, corporate, and other sensitive documents while using our services.

We take the privacy and security of our customers’ information and documents seriously.

All Apostille Texas employees undergo background checks and ongoing screening to help ensure that the people handling your private and sensitive documents meet high standards of integrity, professionalism, and trustworthiness.

22. Information We May Collect

Depending on how you interact with Apostille Texas, we may collect information including:

  • Name
  • Company or organization name
  • Mailing and shipping addresses
  • Email address
  • Telephone number
  • Billing information
  • Order information
  • Document type
  • Destination country
  • Communications with Apostille Texas
  • Documents and document images submitted for review or processing
  • Information contained within documents submitted to us
  • Website usage and technical information

We collect only the information reasonably necessary to respond to inquiries, review documents, process orders, provide requested services, communicate with customers, and operate our website and business.

23. Customer Documents & Sensitive Information

Customers may provide original documents, certified copies, photocopies, scanned documents, or electronic document images containing personal or sensitive information.

Depending on the service requested, these documents may include birth certificates, death certificates, marriage records, divorce decrees, passports, driver’s licenses, powers of attorney, academic records, criminal background checks, business documents, corporate records, and other legal or personal documents.

We access and use customer documents only as reasonably necessary to provide requested services, communicate about an order, comply with applicable requirements, protect our business and customers, or fulfill other purposes described in this Privacy Policy.

24. How We Use Personal Information

We may use information we collect to:

  • Respond to questions and document-review requests
  • Process apostille, authentication, attestation, and legalization orders
  • Communicate about document requirements
  • Submit or retrieve documents as authorized by customers
  • Process payments
  • Arrange shipping and delivery
  • Provide customer service
  • Maintain transaction and business records
  • Prevent fraud and misuse
  • Protect our website and business
  • Comply with applicable legal obligations
  • Improve our website and services

We do not use customer documents for purposes unrelated to providing our services except as permitted or required by applicable law.

25. How Information May Be Shared

We may disclose your information when reasonably necessary to provide the services you request.

Depending on your order, information or documents may be provided to:

  • Texas Secretary of State
  • U.S. Department of State
  • Foreign embassies and consulates
  • Notaries or document-processing providers when authorized
  • Shipping and courier companies
  • Payment processors
  • Technology and website service providers
  • Other third parties necessary to complete your requested service

We may also disclose information when required by law, court order, subpoena, governmental request, or when reasonably necessary to protect our legal rights, customers, employees, or business.

26. We Do Not Sell Customer Documents

Apostille Texas does not sell customer documents or the personal information contained in those documents to third parties for their independent marketing purposes.

27. Payment Information

Payments may be processed through third-party payment service providers.

Payment processors maintain their own security procedures, terms, and privacy policies.

Apostille Texas does not store complete credit or debit card numbers on its website servers.

28. Cookies & Website Analytics

ApostilleTexas.org may use cookies and similar technologies to support website functionality, security, analytics, performance, and user experience.

Cookies are small data files stored on your device or browser.

You can configure your browser to reject or delete cookies. Disabling certain cookies may affect website functionality.

29. Data Security

Apostille Texas uses reasonable administrative, technical, and physical safeguards designed to protect customer information and documents from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, storage system, shipping service, or physical security system can be guaranteed to be completely secure.

30. Data Retention

We retain personal information, communications, transaction records, and document-related information only for as long as reasonably necessary to provide services, maintain appropriate business records, resolve disputes, prevent fraud, enforce agreements, and comply with applicable legal obligations.

31. Children’s Privacy

Apostille Texas services are not directed toward children under 18.

We do not knowingly collect personal information directly from children under 18 through our website without appropriate parental or legal authorization.

32. Privacy Choices & Requests

Customers may contact Apostille Texas with questions regarding personal information associated with their interactions with us.

Subject to applicable law and legitimate business or legal recordkeeping requirements, we may assist with requests to access, correct, or address personal information maintained by Apostille Texas.

33. Third-Party Privacy Practices

Third-party companies and government agencies involved in processing payments, shipping documents, issuing certifications, providing website functionality, or assisting in the delivery of our services maintain their own privacy and security practices.

Apostille Texas’s Privacy Policy does not govern independently operated third-party websites or services.

PART III — ADDITIONAL LEGAL DISCLOSURES

34. Independent Company Disclaimer

ApostilleTexas.org is a private, for-profit company. It is not owned, operated, endorsed by, or affiliated with the Texas Secretary of State, the U.S. Department of State, or any foreign embassy or consulate.

35. Testimonials & Reviews

Customer testimonials, reviews, and experiences displayed on ApostilleTexas.org represent the experiences and opinions of the individuals who provided them.

Individual results, processing circumstances, and experiences may vary.

36. No Legal Advice

Information provided on ApostilleTexas.org or by Apostille Texas employees regarding document procedures is intended solely to assist customers with document filing and processing.

Apostille Texas is not a law firm, and information provided through our website or customer service should not be interpreted as legal advice.

Customers requiring legal advice should consult a qualified attorney.

37. Governing Law & Disputes

These Terms and your use of ApostilleTexas.org are governed by the applicable laws of the State of Texas and the United States.

38. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

39. Entire Agreement

These Terms of Use, this Privacy Policy, applicable order forms, and any service-specific terms presented at the time of purchase constitute the entire agreement governing your use of Apostille Texas’s website and services.

40. Contact Apostille Texas

Questions about these Terms of Use, our Privacy Policy, or Apostille Texas services may be directed to:

Apostille Texas
Phone: 512-967-4900
Contact: Please use our Contact Us page.