I already mailed my documents to
the TXSOS can you still help me?

Yes, if you made the painful mistake and already mailed your documents into the Texas Secretary of State to receive an apostille or authentication certificate but can’t wait MONTHS we can possibly still help you rush apostille or authenticate your documents.

The hard part is tracking down and finding out where your documents are within the state system.

This is verbatim what we have been told by the Texas Authentications Unit supervisor on what they will need from you to track down your mailed-in documents so they can physically give them to Apostille Texas in order to do expedited walk-in services.

“The client has to contact us regarding wanting a courier service to pick up their document. We inform them to allow us time to search for their document. This may take one or two days. Once we locate their document, we give them a call informing them that the document has been retrieved, and they can call the courier to come to the office to pick up the document. We also inform them that the document will be processed once the courier shows up and informs us that he/she is here to pick up the document for their client.”

They will also need from you:

  1. The name that you put down on Apostille Form 2102 (the apostille order form) that you mailed to the state along with your documents.
  2. The phone number that you listed on Apostille form 2102.
  3. The FedEx/UPS/USPS tracking number. If you sent in your documents to the state without a tracking number the state has told us that they probably won’t be able to find your documents and we won’t be able to help you. 
  4. The date that your documents were delivered to the TXSOS (check online tracking info).



Was This FAQ Helpful?

4 out of 4 found this helpful

Still got a question or concern?

Click here to contact us or go back to the main FAQ page.